Believe us, better to use this alternative telephone activation than trying to do it all by voice. Telephone activation starts with an automated process that might give you activation without talking to a human.Ĭlick on that link to open a mobile friendly page to type in the Installation ID. The telephone activation option will provide you the opportunity to speak to a support representative about activation issues. If you believe that you are setting this message in error, click Back and choose the telephone option. Read the whole article at the link above to get the details, with screen captures. We are currently fixing this bug in our Office products. Eventually you would have to do phone activation. One-time payment Office keys are good for activation on 1,2 or 3 computers at the same time depending on the specific Office version and bundle. There is nothing a user can do to contact the MS “activation” system to “deactivate”.īut, we have been seeing questions where /32402.txt are getting one or both of the errors. As long as you uninstall from the old computer, or the old computer is dead, that is adequate to meet the license terms. On your new computer, sign in to the MyAccount site. Once the key is used it is in theory associated with your email account. In theory you are supposed to be able to “transfer” the license to a new computer. Is there any way to get the product key from the old computer and deactivate it so that I can move it to the new computer?
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